To help members who want to contact the office we’d like to explain how the office runs on a day to day basis. The office is only open 16 hour a week so consequently your call may not be answered, if this is the case then please leave a message.
We have had instances where a member has complained saying he phoned the office numerous times without getting an answer but when we’ve checked the answerphone there’s no message.
If the phone isn’t answered there is a good reason: the job doesn’t just include answering members queries. With a rolling membership we have to send out renewals every day, print and post membership cards to new and old members, we have to collect and collate all the cheques and cash and visit the bank and make sure all the tackle shops (Ringwood, Loni’s, Bournemouth Fishing Lodge, Wessex, and the new predator shop in Christchurch) are stocked with books for night, day and guest tickets, Not to mention visiting the shops on a regular basis to collect any money for banking and dealing with go cardless, our monthly option which can take up a whole morning. So please leave a message, we can’t help if you don’t.
We are lucky to have a manned office. Many clubs rely on a membership secretary with a simple postal address where mailed correspondence can take a week or so to receive a response. New memberships, renewals, day, guest, night and game tickets can all be bought 24/7 on our website or in local tackle shops. All members get notified at the start of the month that they have at least 4 weeks or so to renew before their membership expires. If you want to set up/continue monthly payments just phone, leaving a message if needs be, or email us.
The club is run by members, for members. Your help to make it run as smoothly as possible is greatly appreciated.